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Federation Overview

About Us

Bank Mitra Federation of India (BMFI) is a national-level organization that represents and unites Bank Mitras across the country—those who serve as the crucial link between banks and millions of citizens, especially in rural and remote areas. The Federation works to empower Bank Mitras socially, economically, and professionally by providing them with a strong, unified platform.

Bank Mitras, also known as Customer Service Point (CSP) operators or Business Correspondents (BCs), are the backbone of financial inclusion in India. They deliver essential banking services such as cash deposits and withdrawals, account openings, pension disbursements, subsidy payments, and more—right at the doorstep of people who otherwise lack access to formal banking. Despite their vital role, Bank Mitras have long faced neglect and exploitation. Changing this reality is the core mission of BMFI.

 

Our Purpose

The Bank Mitra Federation... Read More

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About Us


About Us

Bank Mitra Federation of India (BMFI) is a national-level organization that represents and unites Bank Mitras across the... Read More